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Easy Cabs - Non Arrival of Taxi

I Have booked a taxi with easy cabs Bangalore from Amruthahalli to Bangalore city railway station with Booking ID: A041400039 with my journey suppose to start by early morning 5.Am to catch the train of 6.15Am. I got the driver number and car details by 4.30Am but the driver didnt call me or turn up by 5.00Am. When I called the driver he said he cant come and asked me to contact the customer care. The executive at the customer service informed me he looking to the issue and call me back in few minutes, but I didnt get any call from easy cabs. Morning with lot of difficulties a managed to get an auto rickshaw and reached the railway station by 6.10Am with my family. Easy cabs made my journey very stressful, what if I couldnt board the train on time?


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