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HP India - Laptop going to sleep

I purchase a laptop in september 2013, after purchasing laptop then its going to sleep mode battery is 30 to 50% then i said to hp customer care. & i complain to more time but solution is not fix, below is a case id no. Regarding this problem.Then please help me 4710903026 4715753283 4718556648 4718555667 4719714842 4725533719 4725986417


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