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Flymantra.com - No refund against air ticket cancellation

On 17th Feb, 2014 I made one air ticket cancellation which booking ref is FLY15026361, & then after I have taken continuous follow up for my refund.I called you on hourly basis but most of the time your national customer care number (09555980666) got disconnected after saying All travel experts are busy, I emailed you 5-6 times to know the status of my refund. I am totally frustrated as well as irritated because of your behavior in your service since 45 days. The Journey was between Kolkata - Pune Sector. I have also shared my bank details with you. Why I am not getting my money back????????????????????????????? Please refund it on urgent basis.

Regards
rahulbinod6

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