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Neosa Electronic P Ltd - - Sony LCD TV service

I have booked a complaint for my Sony Bravia LCD TV KLV-32BX350 to Sony India. The complaint number is 18351656. Since this is 3 weeks from the data of complaint, the problem is not resolved. The TV is in the service center, and they are not giving any clear estimate when they will repair the product. This is under warranty, and the problem is with the LCD panel, which they agreed to change/repair. After several calls to customer center, I got no positive reply. This call is assigned to the service center: Neosa Electronics (P) Ltd; Gouri Bari Lane, Kolkata, Phone: 91 33 25438174, 91 33 25438175.

Regards
basaksumit0422

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