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Samsung Printer - not printing by suamsung ML

The laser printer sl no. ZEFRB8GD4C006KZ is not functioning from ten days. The complaint in this regard was lodged by the office(EPFO, SRO, Bareilly central govt. deptt. under ministry of labour and employment) on 01.04.2014. the complaint no. is 8489338431. after this an engineer of SAMSUNG visited the office and he took the printer with him after checking. the printer returned by him on 09.04.2014 and said that it is working properly but after one or two hours the printer again not working. I rang the engineer many times but he did not receive the phone. the office is a reputed Govt. Organisation and lot of work held up due to fault. A lot of printing work is pending for last ten days. so please remove the problem immediately. Address: Employees Provident Fund Organisation, Sub-Regional Office, , Nidhi Bhawan, 111, Civil LInes Bareilly, UP. Near Siddhi Vinayak Hospital.

Regards
epfosrobareilly

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