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Naresh Kumar - please refund my money

Hi, I am Badam Naresh (cell no 9291519100). I booked 2 tickets for Rece Gurram using BookMyShow.com for Sree Ramana 35mm, Amberpet, Hyderabad, for 2:15PM show for date 11th April 2014 using SBI net banking After selecting seats and entering my account details, bookmyshow website displayed some message like processing... and after some time, it displayed, oops, an error occurred. But an amount of Rs 163.72 was debited from my account. This transaction was done at around 09:30AM on 10th Apr 2014. I waited for around 20-25 minutes, but i didnt receive any sms or e-mail from book my show for confirmation of tickets but i did receive sms from SBI for deduction of money. So, basically money for my 1st transaction should be refunded bookmyshow as it didnt handle the transaction properly and deducted amount without booking the seats. I contacted the on-line customer care executives also but they also just say that we will contact you as soon as possible but then there is no reply/respose. I request a refund of Rs 163.72/- from bookmyshow. Transaction Details are: 91778397IGS9797290 TRANSFER TO 32173669294 STATE BANK OF INDIA O 163.72 09-Apr-2014 (09-Apr-2014) TO TRANSFER INB Ibibo Web Pvt. Ltd. 91654216IGS9658455 My Details: Name:Badam Naresh Contact No: 9291519100 E-Mail Id: badam.naresh@gmail.com

Regards
badam naresh

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