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Sahakari Bhandar - non delivery of purchases made even after 24 hours

I had on 6th May 2013, made purchases of 35 items worth Rs. 2860/- at LIC Branch, Borivli West. I was told that delivery will be done the next day after 5.00 pm onwards. I have been waiting at home since the past 3 hrs and no delivery is done despite lapse of 24 hrs. When I called the Borivli Branch in charge, he cooly said that he will deliver tommorow i.e..8/5/13 Does it take more than 24 hrs to deliver the goods. What kind of service do you provide. Very very disgusting. In todays competitive world, when other outlets and stores provide delivery within 2-3 hrs, here is one of your dept stores who does not bother to deliver despite lapse of 24 hrs. I am a working professional. To take delivery today, I stayed back at home. Now again tomm. i leave all my jobs and sit at home for the deliverY. My card no. is 22881110001090582 The swiped entry shown is POS:SAHAKARI BHANDA/MUMBAI/412614303151 ON 6TH May, 2014. Mrs, June DSouza

Regards
ushajune

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