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Phoneskkin - Money taken and product not delivered

Dear sir/ma'am I have paid Rs 2500 to phoneskkin via paytym. The women talked to me through watsapp. She said she will deliver my phone cover in 6-7 working days. After few days she sent me a cover worth 500 Rs(as per her instagram account picture of cover)and stopped replying to my calls and messages. Now it's been more than 20 days I haven't got my product or refund so kindly help me in getting my 2000rs back atleast (even if i accept her 500rs worth cover). Thanks a lot Prerna gupta

Prerna gupta

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